FAQ
Frequently Asked Questions
🧺 What’s inside a Lucky Scoop?
Each scoop is filled with a surprise mix of kawaii stationery, plushies, and small accessories. You’ll also get bonus gifts depending on your scoop size! 🎁
🪩 How can I make sure I don’t miss the next drop?
Sign up for our Scoopy Insider List 💌 — you’ll be the first to get notified when we restock or announce a new drop! You can also follow @scoopydrop on TikTok for sneak peeks, launch countdowns, and behind-the-scenes updates. 🌷
📦 How long does shipping take?
Orders are processed within 3–5 business days and shipped from Colorado, USA. You’ll receive tracking once your order ships!
🌈 Can I ask for certain themes or colors?
Yes! 💜 You can leave a note at checkout (like “I love Kuromi + purple items”) and I’ll do my best to match your preferences.
🎬 What is “We’ll Film Your Scoop”?
This add-on lets you have your scoop filmed and featured on our TikTok page @scoopydrops! It’s the perfect way to join the Scoopy community 🌸
💌 Do you ship internationally?
Yes! 💖 Scoopy Drops now ships worldwide to over 100 countries using reliable USPS international services through Pirate Ship — so we can offer fair, flat shipping prices for all our international besties! 🌏
✨ International Shipping Rates (per order):
- 🇨🇦 Canada: Flat rate $20.99 USD (covers up to 1–2 scoops)
- 🌎 All other supported countries: Flat rate $24.99 USD (covers up to 1–2 scoops)
- If you order 3+ scoops, your box will be heavier, so international shipping may range between $32.99–$41.99 USD depending on total size.
📦 Most international orders arrive within 1–3 weeks.
💖 Customers are responsible for any import taxes or customs duties in their country.
We currently ship to: Canada, Australia, New Zealand, the U.K., France, Germany, Japan, Singapore, Mexico, Brazil, Italy, Spain, Ireland, and many more!